Setting up the BombBomb Follow Up Boss integration gives real estate teams a direct way to combine video communications with contact management. By using this connection, agents can deliver custom video recordings directly inside client records while maintaining complete visibility over email opens and video plays.
Quick Answer
The BombBomb Follow Up Boss integration is a Native Integration built for real estate agents and operations teams looking to streamline client outreach. It allows agents to record and send video messages directly within the Follow Up Boss CRM while automatically syncing viewer activity and metrics back to contact profiles. This connection eliminates app-switching and ensures lead activity remains centralized within a single dashboard.
BombBomb vs. Follow Up Boss Feature Comparison
| Feature / Detail | BombBomb | Follow Up Boss |
|---|---|---|
| Category | Video Messaging | Real Estate CRM |
| Starting Price | $33 per user/month, billed annually (Essentials plan) | $69 per user/month, billed annually (Grow plan) |
| Core Features | • Screen and webcam recording • In-email video playback • Real-time engagement tracking • Custom video landing pages • Animated GIF email previews |
• Automated lead distribution • Two-way text messaging • Call tracking and recording • Smart list segmentation • Automated email drip campaigns |
| Role in Integration | Provides video recording, host environment, and engagement metrics | Manages client records, automated sequences, and centralized engagement logs |
Why Implement the BombBomb Follow Up Boss Integration?
The primary use case for connecting these tools centers on streamlining sales communication: Real estate agents can send personalized video messages directly within Follow Up Boss and automatically track recipient views and engagement in client profiles.
Instead of toggling between video tools and CRM lists, agents can record outreach using screen and webcam recording directly within client threads. Incorporating animated GIF email previews and custom video landing pages into automated email drip campaigns helps improve open and click-through rates. Furthermore, smart list segmentation inside Follow Up Boss allows teams to target specific client lists with relevant video content while preserving complete records of two-way text messaging, call tracking and recording, and real-time engagement tracking.
Step-by-Step Setup Guide
Step 1: Verify Prerequisites
Ensure you have active admin or user credentials for both tools. BombBomb requires an active subscription starting at $33 per user/month, billed annually (Essentials plan), while Follow Up Boss requires a plan starting at $69 per user/month, billed annually (Grow plan).
Step 2: Establish the Native Integration Connection
Log into your Follow Up Boss account and navigate to the integrations settings menu. Select BombBomb from the list of available native integrations. Authorize the application request by entering your BombBomb account credentials or API key to link the accounts.
Step 3: Configure Data and Tracking Settings
Once the connection is established, enable real-time engagement tracking so video plays and opens automatically post to the appropriate contact record. Ensure lead assignment and activity logging map to the correct user accounts across both systems.
Step 4: Test Video Creation and Playback
Create a test contact record in Follow Up Boss. Select the BombBomb recording option to create a brief message using screen and webcam recording. Send the test message to confirm that in-email video playback and animated GIF email previews function correctly.
Step 5: Launch and Train Team Members
Roll out the workflow to your sales and operations team. Incorporate video links into your automated email drip campaigns and train agents to monitor real-time engagement tracking within client profiles.
Common Troubleshooting Issues
Video Views Not Appearing in Contact Activity
- Symptom: A prospect opens and watches a video message, but no event log appears in their Follow Up Boss profile.
- Likely Cause: The connection token between BombBomb and Follow Up Boss has expired or lost tracking permissions.
- Fix: Navigate to the integration settings inside Follow Up Boss, disconnect the BombBomb account, and re-authorize the connection.
Animated GIF Email Previews Display as Static Images
- Symptom: Video emails sent through CRM templates show a still thumbnail instead of an animated preview.
- Likely Cause: The receiving email client blocks animated images or the email template stripped the HTML preview code.
- Fix: Use standard video template formats inside BombBomb and ensure your Follow Up Boss email templates permit rich HTML formatting.
Users Unable to Access Video Recording inside CRM
- Symptom: Team members see an authorization error when clicking the video recording button inside client profiles.
- Likely Cause: The email address assigned to the Follow Up Boss user seat does not match their assigned BombBomb seat.
- Fix: Verify that user login emails match across both software platforms and that active seats are assigned under your current plan.
Video Plays Attribute to the Wrong Contact Record
- Symptom: Tracking metrics record video engagement under an incorrect lead timeline.
- Likely Cause: A forwarded video email was opened by a secondary recipient, or duplicate email addresses exist in the CRM.
- Fix: Merge duplicate client records in Follow Up Boss and ensure agents send unique video messages directly to dedicated contact profiles.
Frequently Asked Questions
Does BombBomb integrate natively with Follow Up Boss?
Yes. The platforms connect via a Native Integration that allows users to send video messages and record client interactions directly inside the CRM.
How much do BombBomb and Follow Up Boss cost together?
BombBomb starts at $33 per user/month, billed annually (Essentials plan). Follow Up Boss starts at $69 per user/month, billed annually (Grow plan).
Can I track video views inside client profiles?
Yes. Real-time engagement tracking logs recipient video opens and watch activity directly onto the contact timeline inside Follow Up Boss.
Which video features can be used inside Follow Up Boss?
Agents can utilize screen and webcam recording, custom video landing pages, animated GIF email previews, and in-email video playback when sending outreach through the CRM.
Can BombBomb videos be included in Follow Up Boss drip campaigns?
Yes. You can incorporate recorded videos and links into automated email drip campaigns while organizing recipient groups with smart list segmentation.
Ready to Connect BombBomb and Follow Up Boss?
Get started today by setting up your accounts and integrating your video communications directly into your CRM workflow.
- Try BombBomb
- Try Follow Up Boss
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